VGS Return Policy:
Refunds will be given as merchandise credit. VGS does not offer refunds on any item unless it is grossly misrepresented. If a refund is given, it will be for the cost of the item(s) only. Shipping and handling are non-refundable. A 25% restocking fee will be charged for all returns.
VGS will make every attempt possible to work together with you to resolve any mistake made on our behalf, 100%.
VGS Shipping Policy:
We do not offer direct shipping. All Kohler Power Systems are delivered by VGS to your designated location.
VGS Privacy Policy:
This privacy policy describes your privacy rights regarding our collection, use, storage, sharing, and Protection of your personal information. It applies to the Vermont Generator Systems, Inc. website and all related sites, applications, services, and tools where this policy is referenced, regardless of how you access or use them, including mobile devices.